We only sell to business customers that meet the minimums below. Positively no retail sales to consumers.
A summary of the Terms & Conditions is as follows:
- Shipping Information
Prices are F.O.B. from our factory in Albertville, AL, where title transfers to the customer when the order is picked up at our factory. Freight costs are paid by the purchaser and all freight claims must be filed by the purchaser. We ship all over the world. Orders are shipped via the least expensive method, and our logistics staff is constantly monitoring costs. Let us know if you have a shipping preference.
- Returns & Warranty
Any return must be accompanied with an RMA (Return Merchandise Approval) Form which must be approved by Genesisi Lamp Shades LLC, Sales Department. Manufacturing defects claims must be made within 30 days of receipt of orders and include invoice number.
- Drop Shipments
There will be a $2.50 Drop Ship Charge for orders drop shipped to an address other than yours.
- Back Orders
We will ship back orders when the merchandise becomes available unless you advise us differently.